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No Unexpected Costs
We cover all fees
12 months Warranty
+ Free returns
30.000+ happy Sonarelle FamilyMembers
Product Details
What is inside my package?
If the included items fit, they’ll be neatly placed inside your bag. Otherwise, they’ll arrive safely packaged in our premium shipping box.
Is There a Warranty?
Of course.🌟
Every item in our collection includes a 12-month warranty — because true quality deserves long-lasting confidence.
Delivery Time & Shipping
Orders arrive within 3–5 business days.
All parcels are fully insured and come with tracking information. You’ll receive a personal tracking link via email as soon as your order is on its way.
Shipping is 100% FREE – no added charges, no surprises. Just smooth and secure delivery, every time.
Return & Exchange
Not completely satisfied? No worries.
You can return or exchange your handbag within 30 days of receiving it — no questions asked, as long as it's unused and in original condition.
To start a return, simply log into your account, go to ‘My Orders’, select the shipment, and click on ‘Return’.
Need help? Email us anytime at sonarelle@outlook.com and our support team will assist you right away.
Frequently Asked Questions
Where are Sonarelle handbags made?
Our handbags are crafted by expert artisans using premium materials. We work with trusted manufacturers to ensure quality, durability, and an elegant finish.
How do I know which size suits me?
Each product page includes exact bag dimensions. Unsure about fit or proportions? Feel free to email us — we’re happy to help you choose the perfect match.
What payment methods can I use?
We accept all major payment options:
Visa, MasterCard, American Express, PayPal, Apple Pay, Google Pay, and more.
Can I cancel or update my order after purchase?
If your order hasn’t shipped yet, yes — you can still change or cancel it. Just contact us as soon as possible and we’ll do our best to help.
How do I return or exchange a product?
You can return or exchange your handbag within 30 days, as long as it's unused and in original condition. Visit the “My Orders” section or contact our team directly.
Do the bags come with accessories?
Yes — everything shown in the product images is included. That means straps, charms, cords, or dust bags are always part of your order unless stated otherwise.
Will I receive a tracking link after ordering?
Absolutely. As soon as your order is shipped, you’ll receive a personal tracking link via email so you can follow your package every step of the way.










Contact
Questions? Our support team is here for you, day and night.